Free technical consultation, precise matching of solutions
One-on-one engineer connection, free calculation of motor selection based on the customer's equipment operating conditions;
Can conduct on-site equipment inspection (in environments with high humidity, high temperature, narrow spaces, etc.) and provide an exclusive customized motor solution;
Free provision of prototype samples and performance tests, adjusting parameters until the equipment operation standards are met. There are no additional design fees in the early stage.
Full transparency throughout the process, flexible coordination of requirements
Real-time progress of orders is synchronized, and production, quality inspection, and shipping stages are actively informed;
Packaging and brand logo marking for customers can be adjusted as needed, and it can be adapted to be labeled with our own equipment for brand matching;
Batch orders can be flexibly dispatched in batches to alleviate the storage pressure of customers, and urgent orders can be prioritized for production.
Quick response and long-term guarantee, reducing downtime losses
Standard warranty for the entire machine is one year. During the warranty period, non-human factor quality issues are repaired and replaced free of charge;
24-hour online technical response. Engineers can be arranged for on-site debugging and maintenance within 24 hours in the province and 48 hours outside the province;
For over-warranty products, only the cost of materials is charged, and there is no charge for manual debugging. Full model spare parts are always available for quick replacement;
Long-term provide technical guidance for equipment motor maintenance, noise reduction and efficiency improvement upgrades, and continuously adapt to the product iteration and update of customers.